Description

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This book offers practical and affordable methods for involving the public in planning. The tools and techniques in this book will empower planners, public managers, and decision-makers to implement effective public engagement programs that build trust within communities and contribute to successful, long-lasting decisions.

About the Author

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Susan Charland, AICP, is a city planner, facilitator, and public engagement specialist. She has dedicated her career to helping local government leaders successfully engage with their communities. Charland provides training sessions on engagement techniques and has spoken about the topic at conferences around the US.