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Top 25 Postal and Courier Services KPIs of 2011-2012 (Paperback)

Top 25 Postal and Courier Services KPIs of 2011-2012 Cover Image
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Description


The "Top 25 Postal and Courier Services KPIs of 2011-2012" report provides insights into the state of postal and courier performance measurement today by listing and analyzing the most visited KPIs for this functional area on smartKPIs.com in 2011. In addition to KPI names, it contains a detailed description of each KPI, in the standard smartKPIs.com KPI documentation format, that includes fields such as: definition, purpose, calculation, limitation, overall notes and additional resources. While dominated by KPIs reflecting cost performance and material handling, other popular KPIs come from categories such as transportation, time performance, delivery quality and warehousing. This product is part of the "Top KPIs of 2011-2012" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. SmartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples, representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2011 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

About the Author


The KPI Institute is a leading authority on Key Performance Indicators (KPIs) research and education, providing through its publications and training courses insights on how to measure and manage with KPIs.

Product Details
ISBN: 9781484155899
ISBN-10: 1484155890
Publisher: Createspace Independent Publishing Platform
Publication Date: April 18th, 2013
Pages: 76
Language: English